Citi
Mumbai, Maharashtra, India Posted 2d ago
Manage core operations and governance for WorldLink Payment Services at Citi, handling BAU operations, escalations, and engaging with stakeholders.
Key Responsibilities
Ensure all tasks are completed through daily checklist monitoring.
Escalation management as Level 1.
Review COB procedures and testing.
Review of procedural documentation.
Close management of workload requirements and resources.
Review KPI's.
Review Statement of Work.
Requirements
Fundamental comprehension of financial industry regulations.
Effective verbal and written skills.
Effective communication and analytical skills.
Bachelor’s/University degree or equivalent experience.