Salesforce DevOps Process Analyst Assistant Manager

State Street is seeking a Salesforce DevOps / Process Analyst with experience in Salesforce release operations, deployment coordination, process governance, and platform support. The candidate will assess change impacts, support troubleshooting, coordinate releases, and improve delivery processes.

Key Responsibilities

• Coordinate Salesforce release activities across development, QA, UAT, staging, and production environments

• Plan release scope, deployment schedules, prerequisites, validation activities, and post-deployment checks

• Manage metadata deployments using approved Salesforce deployment and DevOps tools

• Maintain version control practices, branching standards, pull requests, merge coordination, and release tagging

• Assess the existing software delivery lifecycle and recommend improvements to release, testing, approval, and support processes

• Collaborate with Salesforce developers to review metadata dependencies involving Apex, Lightning Web Components, and triggers

• Collaborate with Salesforce administrators on objects, fields, page layouts, Flow, and sharing settings

Requirements

• Bachelor's degree in Computer Science, Information Technology, Engineering, Business Systems, or a related field

• Minimum 3+ years of experience in Salesforce DevOps, release management, Salesforce administration, development support, or process analysis

• Hands-on exposure to Salesforce development concepts, including Apex, test classes, SOQL, and LWC

• Experience with Git-based version control, branching, and pull requests

Preferred Qualifications

• Salesforce Certified Administrator, Platform App Builder, Platform Developer I, or Salesforce DevOps-related certification

• Experience supporting enterprise or financial-services Salesforce environments