AstraZeneca
Chennai, Tamil Nadu, India Posted 5d ago
As a Specialist - BPM Process Optimisation based in Chennai at AstraZeneca, you will support the end-to-end management and evolution of our BPM platform, blending deep analytical thinking with clear communication.
Key Responsibilities
Co-develop the direction of our BPM approach; maintain methodologies, modeling standards, governance and guidelines so process assets are consistent and reusable.
Act as tool administrator; manage configurations, metadata and access; ensure data integrity; and communicate directly with software providers to prioritize enhancements.
Model and document end-to-end business processes using BPMN 2.0; guide strategic projects with high-quality process maps that drive efficiency.
Lead onboarding of new users to the BPM platform; deliver training and certification; run clinics and office hours to build capability.
Analyse and redesign business processes to improve efficiency and effectiveness; identify daily work optimisation opportunities using AI.
Operate within Agile methodology; manage backlogs and status analyses; work virtually across time zones balancing multiple initiatives.
Requirements
Solid understanding of process modelling techniques, tools, frameworks and standards.
Strong experience in at least one BPM platform such as BIC, Bizagi, Aris, or Signavio.
Ability to model and document end to end business processes using BPMN 2.0.
Capable of acting as tool administrator and performing requirement gatherings and status analyses.
Experience of working in Agile methodology.
Strong time management skills with ability to work at pace, handling multiple initiatives at one time.
Preferred Qualifications
Experience of various related BPM capabilities such Process or Task Mining, Robotics Process Automation, Low Code automation, workflow tools.
Six Sigma or Lean Management Green Belt certified.
Experience in change management projects and process optimization initiatives.
