Wells Fargo
Hyderabad, Telangana, India Posted 5d ago
Wells Fargo is seeking a Lead Commercial Lending Servicing Representative to play a key role in supporting commercial lending operations and delivering exceptional service to our clients. In this role, you will manage complex loan servicing activities, collaborate with business partners, and help drive operational excellence while ensuring compliance and risk management standards are met.
Key Responsibilities
Provide guidance and training to less experienced team members on commercial loan servicing activities, policies, and loan documentation.
Research, analyze, and resolve complex loan servicing inquiries and operational issues.
Interpret loan documentation and servicing requirements to support accurate transaction processing.
Coordinate and reconcile loan advances, payments, and letters of credit with customers and participating banks.
Support loan trading, assignments, and related servicing activities.
Prioritize daily work and provide work direction and mentorship to the support team.
Lead or contribute to the resolution of customer issues involving multiple stakeholders.
Participate in cross-functional initiatives and process improvement efforts.
Requirements
4+ years of Commercial Loan Servicing support experience.
Experience working with LoanIQ and commercial lending servicing platforms.
Experience supporting Commercial Real Estate (CRE) loan servicing and operations.
Knowledge of commercial mortgage servicing, loan documentation, and servicing processes.
Preferred Qualifications
Bachelor’s degree in business, Finance, Accounting, Operations Management, or a related field.
Experience with reporting and automation tools such as Power BI, Alteryx, Xceptor, Power Platform.
