Northern Trust
Bengaluru, Karnataka, India Posted 2d ago
Northern Trust is seeking a Specialist, Digital Content Author & Publisher to create, update, validate, schedule, and publish web content using Adobe Experience Manager and related digital tools. This role combines hands-on content production with publishing operations, quality assurance, governance support, and optimization discipline in a structured, regulated environment.
Key Responsibilities
Create, edit, format, schedule, publish, and maintain content across Northern Trust’s enterprise web properties using Adobe Experience Manager and related publishing tools.
Build pages from approved requirements, content, designs, wireframes, templates, component guidance, and digital experience standards.
Upload, organize, tag, and maintain digital assets, including images, documents, videos, PDFs, disclosures, and supporting media within AEM Assets or other approved repositories.
Apply required metadata, page titles, descriptions, alt text, tagging, structured content guidance, internal linking, and SEO fundamentals to support discoverability and content quality.
Perform pre-publish and post-publish quality checks for content accuracy, responsive display, link functionality, asset rendering, accessibility, metadata, and component consistency.
Support content lifecycle management by updating, retiring, replacing, or escalating outdated content and ensuring published pages remain current and aligned to business requirements.
Coordinate with marketing, content, UX, design, SEO, accessibility, analytics, compliance, legal, technology, and regional stakeholders to clarify requirements and deliver work through approved workflows.
Track assigned work, publishing status, issues, dependencies, and approvals using tools such as Workfront, Confluence, SharePoint, or comparable workflow platforms.
Identify recurring publishing, component, content, asset, metadata, or workflow issues and escalate them with clear documentation, examples, and recommended next steps.
Support continuous improvement of authoring standards, QA checklists, intake guidance, publishing procedures, documentation, and team knowledge-sharing materials.
Assist with global, multi-site, and localized content updates, including language-copy or market-specific publishing workflows where applicable.
Contribute to optimization efforts by reviewing performance signals, analytics inputs, SEO findings, accessibility observations, and stakeholder feedback to recommend content and page-level improvements.
Requirements
Bachelor’s or above degree.
2+ years of experience in digital content authoring, web publishing, CMS operations, digital production, or a related web experience role.
Working knowledge of web publishing fundamentals including templates, components, assets, metadata, workflows, approvals, staging, publishing, and content versioning.
Foundational understanding of SEO, accessibility, metadata, and responsive design.
Strong attention to detail, organization, time management, and follow-through.
Strong written and verbal English communication skills.
