JLL
Mumbai, Maharashtra, India Posted 2d ago
The Building Operations Soft Services specialist at JLL shapes the future of real estate by managing operational risk and delivering high-quality facility services. This role oversees emergency response planning, compliance audits, and service delivery standards.
Key Responsibilities
Update and implement Emergency Response plans and conduct safety drills.
Provide after office hours facilities assistance response.
Conduct operational audits and ensure compliance.
Handle escalation of incidents and problems.
Establish and adhere to policies, procedures, and compliance deadlines.
Manage the soft services team effectively to meet or exceed service standards.
Requirements
Degree in business, hotel management, or building management.
At least 3 to 5 years of experience in facilities management.
Strong knowledge of property operations and occupational safety.
Solid background in team management and client-centric operations.
