JLL
Mumbai, Maharashtra, India Posted 6d ago
JLL is shaping the future of real estate by combining world-class services, advisory, and technology. As a Front Office Executive, you will manage the front desk operations, providing a friendly and courteous service that reflects the corporate image.
Key Operations delivery
Greet visitors and clients, providing a friendly, courteous front office service reflecting the corporate image.
Notify site personnel of guests' arrival immediately and follow up on uncollected guests.
Issue visitor badges, temporary cards, service badges, new joiner IDs, and access cards.
Ensure safety briefings and provide necessary emergency and safety brochures to visitors.
Maintain the visitor log book, book taxis, and assist visitors with special needs.
Ensure basic cleanliness of lobbies, lifts, and public areas while handling client and visitor feedback.
Participate in Emergency Evacuation procedures including crisis management and business continuity.
Requirements
Graduate in any discipline.
One to five years of experience in front desk management or reception.
Proven experience with continuous improvement initiatives and client reporting.
Familiarity with occupational safety requirements and strong computer literacy.
Strong customer service focus and multitasking abilities.