Payoneer
Bengaluru, Karnataka, India Posted 1d ago
We are looking for a highly-talented Senior Training Analyst to identify, report on compliance training needs and in accordance with group training initiatives write, design, develop and deliver training solutions Company wide at Payoneer.
Key Responsibilities
Orchestrate the full lifecycle of virtual and in-person training delivery.
Design, develop, and implement engaging, risk-based compliance learning programs tailored to different roles, audiences, and levels of risk exposure across the organization.
Apply instructional design methodologies and adult learning principles to translate complex regulatory, compliance, and policy requirements into clear, practical, and engaging learning experiences.
Conduct training needs and audience analyses in partnership with Compliance, Business Lines, and other stakeholders to identify knowledge, skill, and behavioral gaps and determine appropriate learning interventions.
Create engaging and informative learning materials, including presentations, e-learning modules, facilitator guides, learner resources, assessments, and supporting documentation.
Develop learning objectives, course structures, assessments, and instructional content that align training activities with expected learner outcomes and compliance requirements.
Coordinate the scheduling, deployment, and delivery of compliance training programs and sessions.
Maintain accurate and up-to-date records of compliance training activities, attendance, completion, and assessment results.
Partner closely with Heads and Regional Heads of Compliance, subject matter experts, and other stakeholders to ensure learning content remains aligned with current regulatory requirements, internal policies, and identified compliance risks.
Ensure training content, records, and supporting documentation meet regulatory requirements and are maintained to support audit and regulatory scrutiny.
Evaluate training effectiveness using learner feedback, assessment results, completion of data, and other relevant learning metrics, and use insights to continuously improve learning solutions.
Prepare regular management reports highlighting key compliance training metrics, learning outcomes, effectiveness, and areas for improvement.
Maintain and continuously improve existing learning content to ensure training remains relevant, accurate, engaging, and aligned with evolving business and regulatory needs.
Requirements
Minimum of a Bachelor’s degree, or equivalent professional experience.
At least 5 years of experience in instructional design, including developing e-learning, instructor-led, virtual, and blended learning solutions.
Experience conducting training needs analysis, defining learning objectives, developing assessments, and evaluating learning effectiveness.
Ability to simplify complex regulatory or technical concepts and translate them into practical, learner-focused content.
Hands-on experience with Articulate 360, particularly Storyline and Rise, for developing interactive e-learning and digital learning experiences.
Strong working knowledge of Learning Management Systems (LMS), including course setup, deployment, learner management, completion tracking, and reporting.
Experience with Centrical or similar learning platforms.
Proficiency with Microsoft 365, particularly PowerPoint, Excel, Teams, SharePoint, and Forms, for learning design, collaboration, documentation, and reporting.
Experience with Power BI or similar analytics and visualization tools to monitor learning metrics and effectiveness.
Experience with Zendesk or similar ticketing/workflow systems for managing learner and stakeholder support.
Comfortable using AI and digital productivity tools, including Microsoft Copilot, to support content development, analysis, and learning processes.
Preferred Qualifications
JD, MBA, Master’s degree, or relevant learning and development qualifications are a plus.
Experience in advisory or line-of-business compliance is a strong plus.
