Cisco
Bengaluru, Karnataka, India Posted 2d ago
You will join the Platform as a Service (PaaS) team at Cisco, responsible for critical internal platforms including API Gateways, Kafka messaging, and file transfer services that power applications across the company.
Key Responsibilities
Own end-to-end delivery for major platform programs; define roadmaps, milestones, dependencies, and RAID management across multiple concurrent initiatives.
Lead quarterly and annual capacity planning across distributed engineering teams; forecast demand, balance priorities, and identify skill gaps.
Partner with engineering and SRE teams to run critical platform services end to end including deployments, change management, and incident coordination.
Represent the team in architecture reviews, cross-functional steering forums, and senior stakeholder discussions.
Champion practical use of AI tools for sprint/portfolio planning, status reporting, risk analysis, documentation, and workflow automation.
Lead effective collaboration across teams in multiple time zones and establish operating rhythms and executive reporting.
Requirements
10+ years of experience in program/project management, technical program management, or Scrum Master leadership roles in software or platform engineering environments.
Proven track record managing delivery and operations for mission-critical platform or infrastructure services.
Strong technical fluency with ability to engage credibly in architecture discussions, deployment pipelines, and production incidents.
Demonstrated experience in portfolio-level resource planning and capacity management.
Hands-on use of AI tools for project/portfolio management, documentation, reporting, or workflow automation.
Preferred Qualifications
Certification as Scrum Master (CSM/PSM), PMP, PMI-ACP, or SAFe Program Consultant.
Prior background in SRE, DevOps, or platform engineering.
Direct experience with API Gateways, Kafka, or enterprise middleware platforms.
Exposure to observability, incident management, and ITSM tools.
