ICON plc
Chennai, Tamil Nadu, India Posted 2d ago
ICON is hiring an Intern - Investigator Payment Associate in Chennai to support the Investigator Payments team with the setup and maintenance of investigator payments.
Key Responsibilities
To support the Investigator Payments team with set up and maintenance of ICON’s investigators payments as appropriate.
To support team lead and be the main point of contact for issue customer concern in the absence of a more senior member of IPG team
To positively chip in to the IP group by seeking to continuously improve their job performance and knowledge of IPG systems and processes
To support Clinical staff in executing accurate, timely and efficient investigator payments in accordance with investigator contract
Communicate effectively with investigative site personnel and/or ICON or Sponsor Clinical Project Managers, regarding payment inquiries and handling their expectations accordingly.
Liaise with all other ICON departments such as Clinical, PTS, IT, Finance, legal and contracts to ensure payment queries are speedily resolved.
To effectively build and maintain a productive working relationship with the Clinical teams and other ancillary department staff to effectively handle their needs and expectations in relation to payments.
Requirements
Bachelor’s degree in Finance, Commerce, Accounting, Business Administration, or related field
Ability to liaise successfully with all levels of management at ICON, vendors, and clients.
Good working knowledge of PC applications (Excel, Word, Outlook and Access).
Excellent organizational, administration and problem solving skills.
Excellent written and verbal communication skills.
Excellent Customer Relationship Management skills. Ability to easily adapt to dynamic environment working to strict deadlines and targets.
Good numerical ability an advantage.
