JLL
Bengaluru, Karnataka, India Posted 5d ago
As a Workplace Coordinator Tech at JLL, you will serve as the vital operational link between building occupants, facility management teams, and technical contractors. This role combines hands-on coordination of building systems with exceptional customer service to ensure reliable operations.
Key Responsibilities
Coordinate daily delivery of technical maintenance services including HVAC operations, electrical systems, plumbing, building controls, and mechanical equipment across the facility.
Receive, log, prioritize, and dispatch technical work orders through computerized maintenance management systems (CMMS).
Monitor building automation system (BAS) for alarms, system faults, and performance anomalies.
Conduct routine building inspections including mechanical rooms, electrical closets, rooftops, and equipment areas.
Coordinate contractor activities including HVAC technicians, electricians, and plumbers, verifying attendance and reviewing completed work.
Support execution of preventive maintenance schedules, coordinating contractor access for servicing.
Respond professionally to occupant requests related to temperature control, lighting, power issues, and plumbing problems.
Serve as first responder to building emergencies during business hours including power outages, water leaks, and HVAC failures.
Maintain accurate technical documentation including equipment manuals, PM schedules, and inspection checklists.
Requirements
3-5 years of experience in facilities coordination, building maintenance, technical services, or supporting building engineering operations.
Working knowledge of commercial building systems including HVAC, electrical distribution, plumbing, and fire protection.
Familiarity with building automation systems (BAS) and computerized maintenance management systems (CMMS).
Strong organizational skills with ability to manage multiple priorities simultaneously.
Effective communication skills for technical and non-technical audiences with customer service orientation.
Computer proficiency including Microsoft Office Suite and CMMS software.
Ability to read and interpret basic technical drawings, equipment specifications, and maintenance schedules.
Preferred Qualifications
Associate's degree or technical certification in Building Systems, HVAC, Electrical, Facilities Management, or related field.
Experience with energy management programs, sustainability initiatives, and utility monitoring.
Background in emergency response coordination and after-hours on-call support.
