Swiggy
Bengaluru, Karnataka, India Posted 5d ago
Swiggy is seeking a Key Account Manager to onboard and build relationships with partner accounts to grow the Dine-out business and service offerings.
Key Responsibilities
Onboard new accounts by explaining the requirements to the partners and coordinating with internal stakeholders
Meet the existing partners periodically and ensure Restaurant Display Page content is correct and image coverage is high
Make persuasive presentations on the benefits and goodness of Dine Out plans & promotions for month-on-month growth
Execute growth forward activities such as offer alignments and marketing operations alignments
Resolve issues such as diner denied payout and ensure seamless transactions for customers and partners
Prepare the growth plans for each account being managed and gather competitor action insights
Filter relevant data from the Restaurant facing dashboard and explain key performance metrics to the partner
Interact with partner support, sales operations, and finance teams for seamless operations
Requirements
Graduate with 1.5-4 year of field sales experience
Fluency in local language and working knowledge of English
Good working knowledge and experience of e-commerce activities and all online marketing channels
Confident, Pleasing, and a go-getter personality with effective communication skills
Analytical and good Excel skills
