State Street
Bengaluru, Karnataka, India Posted 5d ago
As a Production Support Engineering Lead at State Street, you will help build a meaningful engineering discipline combining software and systems to solve operations problems through automation and scalable infrastructure. You will join a team of curious problem solvers focused on running better production applications and systems.
Key Responsibilities
Onboard applications on to Production management with the highest onboarding standards
Troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents
Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions
Build and drive adoption for greater self-healing and resiliency patterns
Lead and participate in performance tests; identify bottlenecks, opportunities for optimization and capacity demands
Engage with development team throughout the life cycle to help develop software for reliability and scale, ensuring minimal refactoring or changes
Design automated software and product upgrades, change management, and release management solutions
Coach or manage teams as applicable
Participate in the 24x7 support coverage as needed
