GE Aerospace
Bengaluru, Karnataka, India Posted 2d ago
GE Aerospace is seeking a Lead Engineer / MRO Product Support Engineer to provide technical leadership to in-service technical management of GEnx CDN & HPT components. You will deliver technical support to shops, ensuring product safety, reliability, durability, and cost-effectiveness.
Key Responsibilities
Owning in-service product reliability and technical communication on field issues with our shop.
Own and drive customer outcomes for off-wing services delivered through the global MRO network.
Lead MRO customer responsiveness for inquiries and technical data requests ensuring timely and professional communication.
Serve as the primary technical interface for MRO customers, preparing and delivering clear technical recommendations.
Facilitate MRO forums and best-practice sharing, driving alignment across sites and capturing lessons learned.
Own and continuously improve Engine Shop Manual and related manual maturity for MRO.
Define, track, and analyze shop leading indicators to proactively manage performance.
Drive structured problem solving in the shop including leadership of Quality Event Reviews and Root Cause & Corrective Action activities.
Support definition and execution of off-wing technology and fleet strategy at MRO sites.
Provide New Product Introduction and service readiness support for premier MROs and partners.
Manage and analyze shop visit cost performance and lead cross-functional cost reduction initiatives.
Requirements
Bachelor’s, Master’s, or PhD in Mechanical Engineering with a strong academic track record.
Minimum of 5 years of experience in Aero Engines or turbomachinery.
In-depth understanding of processes of services engineering technology and tools.
Prior experience in leading projects and working with global teams.
Strong engineering problem-solving capabilities.
Strong project management skills including cross-functional coordination.
Ability to communicate effectively and travel as required.
Preferred Qualifications
Knowledge of FAA and EASA regulations.
Strong oral and written communication skills.
Excellent interpersonal and leadership skills.
