Ocean Customer Experience Specialist

At Maersk, the Ocean Customer Experience Specialist provides services to customers once they are onboarded in the environment. Activities include customer channel management, case management, and dispute management.

Key Responsibilities

• Perform skilled technical, administrative or operational tasks to support customer operations.

• Work on tasks of limited scope and complexity, exercising independent judgment within defined boundaries.

• Execute specialized work and follow standardized work routines and methods.

Requirements

• Experience executing specialized administrative or operational tasks.

• Knowledge of standardized work routines.