Senior Manager Program Management VCA X

Visa is seeking a Senior Manager for Program Management in VCA-X to run critical operating and execution processes that translate strategy into measurable plans and governed delivery.

Key Responsibilities

• Support formulation and periodic refinement of the VCA-X strategy by converting strategic priorities into executable workplans.

• Define objectives, metrics, milestones, dependencies, and delivery roadmaps; track progress and drive corrective action.

• Define governance forums, decision rights, escalation paths, and operating cadences; own agendas, actions, and follow-through.

• Own the end-to-end demand intake process, including qualification, prioritization, sizing, routing, and status visibility.

• Partner with Regional and market leaders to advance the VCA-X agenda, build demand pipelines, clarify commitments, and remove execution barriers.

• Define and govern the automation and efficiency agenda across program-management and delivery processes.

Requirements

• Bachelor’s or Master’s degree in Data Science, Statistics, Mathematics, Economics, Computer Science, Engineering, Operations Research, or related discipline.

• 12+ years of experience in program management, business operations, consulting operations, transformation, or professional-services delivery.

• Demonstrated experience translating strategy into operating plans, milestones, metrics, governance routines, and execution discipline.

• Strong portfolio, demand-management, quality-management, risk, and compliance capabilities in a complex matrixed environment.

Preferred Qualifications

• Experience building or scaling shared services, centers of excellence, or global delivery operations.

• Experience governing automation, AI-enabled delivery, workflow redesign, or operational-efficiency programs.

• Knowledge of payments, financial services, consulting, or managed-services environments.