Consultant - Learning & Development

Swiggy Instamart is seeking an L&D Consultant to serve as an embedded capability specialist and instructional architect within the Instamart business unit, building the convenience grocery segment in India.

Strategic Training Needs Analysis (TNA) & Competency Mapping

• Partner directly with Category VPs, Senior Category Managers, and HR leadership to map operational skill gaps across distinct verticals.

• Conduct ongoing job-task and competency gap analyses to establish clear proficiency standards for Category Leads and Associates.

• Align training objectives directly with key business outcome metrics including GMV, Contribution Margin, and Inventory Turnover Ratio.

Curriculum Architecture & Functional Playbook Development

• Design, build, and continuously refine functional learning playbooks, interactive micro-learning modules, and real-world case simulations.

• Develop training tracks covering P&L & Commercial Management, Supply Chain & Inventory Dynamics, Vendor Management, and Assortment & Merchandising Strategy.

Requirements

• Experience serving as an embedded capability specialist or instructional architect within business units

• Experience working with Category Directors, VPs, and HR Business Partners

• Strong knowledge of commercial topics such as Joint Business Planning and contribution margin enhancement