GitLab
Remote, Canada; Remote, United States Posted 4d ago
As an Ecosystem Operations Specialist at GitLab, you will help turn the Ecosystem go-to-market strategy into reliable day-to-day execution while acting as a trusted operational resource for sellers and partners.
Key Responsibilities
Execute partner-sourced and partner-influenced workflows including deal registrations, validation, routing, and approvals.
Process partner quote requests against documented pricing and program requirements.
Guide partners, distributors, sellers, and Ecosystem Sales Managers through operational questions.
Execute and improve partner program workflows including onboarding, licensing, and certifications.
Monitor Salesforce and partner-management data for missing links, incorrect ownership, and data quality.
Build and present dashboards and business updates on backlog, aging, and pipeline.
Investigate friction and manual work to support automation and scalable self-service improvements.
Requirements
Relevant experience in partner operations, sales operations, deal desk, order management, or finance operations.
Experience with enterprise quote-to-cash processes and CPQ tools.
Experience with Salesforce and partner-management systems or portals.
Strong analytical skills including advanced spreadsheets and dashboard building in Salesforce or BI tools.
Hands-on experience using generative artificial intelligence tools to improve operational productivity.
Preferred Qualifications
Experience with Impartner or similar tools, SQL, or Snowflake.
