Mastercard
Pune, Maharashtra, India Posted 5d ago
Product Express is a no-code process orchestration and data capture platform making it simple, fast, and transparent for customers to adopt Mastercard products and services.
Key Responsibilities
Partner with product and service owners using Product Express to understand reporting needs, define success metrics, document requirements, and translate them into clear reporting deliverables.
Define Product Express reporting and analytics strategy, and opportunities to leverage AI.
Implement configurable reporting solutions that can be adapted across the broad range of products, services, and onboarding journeys supported by Product Express.
Build and maintain reports and dashboards, monitor adoption and performance trends, analyze findings, and recommend optimization opportunities.
Lead digitization of product onboarding processes with product owners.
Identify, prioritize, and manage development of platform enhancements that improve reporting, analytics, dashboard configurability, and data capture capabilities.
Identify practical AI use cases for Product Express reporting, such as automated insights, anomaly detection, natural-language querying, and proactive recommendations.
Requirements
Strong experience in reporting and analytics, with the ability to turn complex business processes into actionable metrics, dashboards, and insights.
Hands-on experience with reporting and data tools such as Tableau, Power BI, Alteryx, SQL, and Python.
Sound business judgment with strong conceptual thinking, prioritization, and problem-solving skills.
Proven experience collaborating across functions and geographies.
Undergraduate degree or higher in Data Science, Computer Science, Business Analytics or similar field of study.