Senior Specialist Implementation

The Senior Specialist, Implementation tests Mastercard products and services with financial institutions enabling production electronic payments globally at Mastercard.

Key Responsibilities

• Act as central point of contact for customers and customer representatives throughout processing implementation project end-to-end execution.

• Provide testing support to customers for all products and services.

• Act as processing implementation specialist to customers processing support staff and provide guidance.

• Handle multiple key customer processing implementation projects in parallel.

• Define, create, maintain, and document standard and non-standard key customer processing implementation processes.

• Provide training to the CIS organization, other Mastercard organizations, and the customer.

Requirements

• Bachelor degree in Information Technology, Computer Science, Exact Sciences, Business, or equivalent work experience.

• Information Technology system knowledge with expert understanding of network topology and project management.

• Strong payment transaction processing and industry business principles knowledge.

• Strong verbal and written communication skills with the ability to leverage these skills in a teaching environment.