F&B Executive

JLL is hiring an F&B Executive to manage end-to-end cafeteria and food service operations across assigned sites in Mumbai. You will drive service excellence, food quality, hygiene, and customer satisfaction initiatives.

Key Responsibilities

• Manage end-to-end cafeteria and food service operations across assigned sites.

• Drive service excellence, food quality, hygiene, and customer satisfaction initiatives.

• Monitor vendor performance against SLAs, KPIs, and contractual commitments.

• Conduct regular audits of cafeteria operations, food safety standards, and facility readiness.

• Partner with vendors to enhance menu variety, innovation, and employee dining experience.

• Review cafeteria sales, consumption trends, minimum guarantee commitments, and operational efficiencies.

• Lead employee engagement initiatives, feedback programs, food festivals, and promotional activities.

• Ensure compliance with FSSAI, HACCP, health & safety, and company standards.

Requirements

• Bachelor's Degree in Hotel Management, Hospitality Management, Food & Beverage Management, or related field

• 5 years of experience in large-scale corporate cafeterias, food courts, or institutional catering

• Expertise in vendor management and contract governance

• Proficient in Microsoft Excel and PowerPoint

Preferred Qualifications

• Certification in Food Safety, HACCP, or FSSAI