Senior Lead Systems Operations Engineer

Wells Fargo is seeking a Senior Lead Systems Operations Engineer to act as an advisor to senior leadership and lead highly complex platform support solutions for technical and business needs.

Key Responsibilities

• Act as an advisor to senior leadership to develop or influence platform support solutions for highly complex business and technical needs or technology initiatives

• Lead highly complex, broad impact initiatives including provision of high-level systems consultation for the technology teams related to large scale planning of computer systems and network infrastructure

• Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise

• Translate advanced technology experience and strategic technological opportunities into technical engineering solutions

• Monitor issues reported via TMIM Joint Technology Command Center and engage support teams for Major Incidents

• Collaborate with Infrastructure, application teams and business units to lead, monitor and resolve system outages ensuring availability management

Requirements

• 7+ years of Systems Engineering, Technology Architecture experience, or equivalent

• Working Knowledge of Netcool, Big Panda, SNOW, MS teams, Cloud services & Splunk

• Demonstrated experience in facilitating virtual, enterprise-level meetings for production events

• Proficient level experience with incident management, problem management, and change management

Preferred Qualifications

• Business Process Knowledge such as Digital Banking, Community Banking, Wholesale Banking, Wealth Advisors, Trading or Consumer Lending