GBS Buyer 1, Procurement

CrowdStrike protects people, processes, and technologies by redefining modern security with an advanced AI-native platform. We are looking for a junior buyer with logistics and shipping experience to join our Global Business Services procurement team.

Key Responsibilities

1. Logistics and Shipping

• Resolve shipment exceptions globally, including delays, customs holds, damages, lost packages, and delivery failures.

• Serve as the primary point of contact with carrier partners for bookings, service issues, and escalations.

• Manage customs clearance in partnership with carrier brokerage teams, including commercial invoices, HS codes, and duties or taxes queries.

• Ensure shipping documentation is accurate and compliant with import, export, and trade requirements.

• Partner cross-functionally with other departments to provide shipping guidance.

• Track shipment status, transit times, and freight costs, and flag recurring problems to your team lead.

• Book and coordinate air, ocean, and courier shipments with carriers and freight forwarders.

• Monitor carrier performance and support freight invoice audits and rate reviews.

2. Compliance and Admin

• Route agreements to Legal, InfoSec, and other teams for review and follow up until complete.

• Follow all company procurement policies and approval limits and escalate anything unusual.

• Help Accounts Payable match invoices to Purchase Orders and resolve billing or payment questions.

• Pull basic reports on open Purchase Orders, shipment status, freight spend, and transit times.

Requirements

• 2-4 years of experience in logistics, freight, or supply chain with procurement exposure.

• Hands-on experience in logistics operations such as freight booking, shipment tracking, and carrier or forwarder coordination for air, ocean, and courier.

• Working knowledge of international shipping, Incoterms, and freight cost components.

• Basic awareness of customs and trade basics such as commercial invoices, HS codes, and duties or taxes.

• Bachelor's degree in Business, Supply Chain, Logistics, Commerce, or similar, or equivalent practical experience.

• Comfortable using a procurement system such as Coupa, Oracle, NetSuite, SAP, Ariba, or Workday, and a ticketing tool like ServiceNow or Jira.

• Good Excel and Google Sheets skills including filters, VLOOKUP, XLOOKUP, and pivot tables.

Preferred Qualifications

• Experience working directly with carriers such as DHL, FedEx, UPS, or freight forwarders.

• Exposure to import or export documentation or customs brokerage.

• Experience with warehouse, inventory, third-party logistics, or reverse logistics processes.

• Familiarity with freight audit, rate negotiation, or transportation management systems.