Practice Management Manager

BTVK Advisory is seeking a Practice Management Manager to drive operational excellence and process optimization across the practice. You will coordinate operational initiatives and manage strategic projects in partnership with practice leadership.

Key Responsibilities

• Drive operational excellence and process optimization by implementing standardized processes, tools, operating models, and best practices across the practice.

• Coordinate operational initiatives and continuous improvement efforts, identifying gaps, improving efficiency, and supporting consistent execution.

• Manage and support strategic projects, change initiatives, system implementations, and process transitions in partnership with practice leadership and cross-functional teams.

• Serve as a coordination point for engagement lifecycle operations, including engagement setup, contracting, compliance, resourcing, documentation, AR, WIP, and financial processes.

• Partner with Finance to analyze financial and operational performance, including utilization, chargeable hours, profitability, overtime, expenses, and other business performance indicators.

• Consolidate business insights, dashboards, reporting, presentations, and leadership communications to support operational reviews, planning, and decision-making.

• Collaborate with Finance, Resource Management, Talent Management, Technology, Legal, and Client Operations to resolve operational issues and improve processes and system utilization.

• Support resource planning, staffing, recruiting, and workforce readiness by reviewing business pipelines, identifying resource gaps, and aligning talent needs with business priorities.

• Coordinate onboarding, training, CPE, and team integration activities, including support for experienced hires, campus hires, acquisitions, and operational transitions.

Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, Management, or a related field.

• Minimum of 5 years of operations, practice management, or related experience.

• Strong analytical, problem-solving, organizational, project management, and change management skills.

• Demonstrated ability to manage multiple priorities, drive accountability, and execute operational initiatives in a fast-paced, deadline-driven environment.

• Strong written, verbal, presentation, and interpersonal communication skills.

• Experience interpreting financial and operational reporting, identifying trends and risks, and translating insights into actionable business decisions.

• Strong technical proficiency with Microsoft Excel, PowerPoint, Word, Power BI, and related reporting/business tools.

Preferred Qualifications

• At least 2 years of experience in a professional services or consulting environment preferred.